Question 1

How long does the process take?

Accepted Answer

Serenity Resolutions streamlined the process for timeshare resolution. This results in a shorter period of time to get owners out of their timeshare. Our process takes months, not years, to release a timeshare ownership.

Question 2

How do I pick the right timeshare resolution company?

Accepted Answer

The decision is easy.  Avoid companies that guarantee to get you out at no cost; or, guarantee 100% money back. From our experience, companies don’t stay in business long, if they are always refunding clients when they are unable to get them out.  These companies tend to close shop and open up under another name.

Look for a company, like Serenity Resolutions, who is transparent about the process, timeline, and cost of timeshare resolution. It’s also important to select a company that interfaces seamlessly with clients during the transaction, from start to finish.

Question 3

Should I shop around?

Accepted Answer

At Serenity Resolutions we suggest that you become an educated consumer. The more you know about other companies, the more you are likely to choose Serenity Resolutions.

Question 4

What is the cost?

Accepted Answer

Serenity Resolutions charges a processing fee and service fee for its timeshare resolution services for clients with paid in full timeshare ownership. Developer fees vary. Each client’s situation is different and specific costs are determined for each individual client.

Question 5

How is Serenity Resolutions cost effective?

Accepted Answer

Serenity Resolutions uses processes that result in cost-savings for owners who want to be rid of their timeshare. By eliminating unnecessary costs, our clients get quality services at a fraction of the cost that similar companies charge.

Question 6

What about maintenance fees?

Accepted Answer

Serenity Resolutions informs clients of the Developer’s requirements to transfer out of your timeshare ownership, including any owner obligations.

Question 7

How is your customer service?

Accepted Answer

Customer satisfaction is paramount at Serenity Resolutions. Our Customer Service Department communicates with clients and provides periodic progress and status updates.

Question 8

Why choose Serenity Resolutions?

Accepted Answer

Serenity Resolutions focuses on client-centered relationships. We listen to understand your needs, concerns and issues impacted by timeshare ownership.  You can have trust and confidence in our experienced professionals for quality, timely and cost-effective results.

Experience Serenity and Freedom from timeshare ownership

CALL 469-214-0909

Fax: 248-206-4477

Tel: 469-214-0909