





Frequently Asked Questions
Serenity Resolutions streamlined the process for timeshare resolution. This results in a shorter period of time to get owners out of their timeshare. Our process takes months, not years, to release a timeshare ownership.
The decision is easy. Avoid companies that guarantee to get you out at no cost; or, guarantee 100% money back. From our experience, companies don’t stay in business long, if they are always refunding clients when they are unable to get them out. These companies tend to close shop and open up under another name.
Look for a company, like Serenity Resolutions, who is transparent about the process, timeline, and cost of timeshare resolution. It’s also important to select a company that interfaces seamlessly with clients during the transaction, from start to finish.
At Serenity Resolutions we suggest that you become an educated consumer. The more you know about other companies, the more you are likely to choose Serenity Resolutions.
Serenity Resolutions charges a processing fee and service fee for its timeshare resolution services for clients with paid in full timeshare ownership. Developer fees vary. Each client’s situation is different and specific costs are determined for each individual client.
Serenity Resolutions uses processes that result in cost-savings for owners who want to be rid of their timeshare. By eliminating unnecessary costs, our clients get quality services at a fraction of the cost that similar companies charge.
Serenity Resolutions informs clients of the Developer’s requirements to transfer out of your timeshare ownership, including any owner obligations.
Customer satisfaction is paramount at Serenity Resolutions. Our Customer Service Department communicates with clients and provides periodic progress and status updates.
Serenity Resolutions focuses on client-centered relationships. We listen to understand your needs, concerns and issues impacted by timeshare ownership. You can have trust and confidence in our experienced professionals for quality, timely and cost-effective results.